When items are being posted to a check in any outlet, they may be organized in one of two ways.
By default this is simply in the order posted, but if Firing order has been configured, the item selections when posted to the check will organize, if Firing order is selected, with items in the same firing category grouped together, rather than by seat ordering.
For example, drinks first, followed by salads, appetizers, entrees and desserts. This enables the staff to fire all the drink orders together, or all the appetizer orders separately to the entrees. Firing order makes it simpler/quicker for the staff to organize their firing to the kitchen.
If this is a desired display it needs to be configured before it can be used and if so can be configured with the menu items during set-up, using the Firing order command.
Select Firing Orders from the Menu Items Set Up section of the Point of Sale (POS) Configuration menu.
The Firing Orders screen display is split into two frames, with the left side of the screen listing any Firing Orders already configured for the property and the right side containing the fields you need to complete in order to add or edit a Firing Orders for the property. Any changes made on the right, once saved, will be updated in the listings to the left.
The currently configured Firing Orders options can be displayed by:
Order: This determines where the Firing Option appears listed in the interface. In the Firing Orders screen, the Order is listed by name rather than number. These can be sorted alphabetically or a particular Firing Order searched for manually.
Description: The description of the Firing Order can be sorted alphabetically or searched manually.
Selecting any Firing Order will display the details on the right.
Your options include the following:
Generate a new entry:
Click the New 
button from the toolbar to add a new Firing Option.
Complete the fields described below.
OR:
Select an existing Firing Option from the list on the left, and click the Replicate 
button from the toolbar.
Then change the field information as described below.
Edit the current selection:
Change the field information described below.
Firing Order: This is the code the Firing Order will be displayed as.
This field is required. Be sure to use a label that staff can easily identify to select for the specified items during POS Item configuration to add them to the Firing Order code. See POS Item Menu Set up for more details.
Description: This is a description of the Firing Order.
This field is optional, but may be useful if you have several similar sounding Firing Order codes.
Not Active?: This box may be checked or unchecked. By default, it is unchecked.
It should only be checked if the Firing Order is no longer in use.
Once a Firing Order has been added to the list on the left, it will remain in the list (cannot be deleted) if there has been any checks created using it. Once a check is created, it exists in several places in the system, and therefore there cannot be a check for somewhere that does not exist.
When you are finished adding or editing Firing Orders, click the Save 
button to save the changes.
To view any changes made, click the Activity log 
button in the local tool bar.
Date Updated February 18, 2021